Frequently Asked Questions

Getting started is easy! First, schedule a free 30-minute consultation where we'll discuss your child's needs and goals. During this meeting, we'll conduct a brief assessment to understand their learning style and current level. Based on this, we'll recommend the best program and match your child with the perfect tutor. You can book your consultation online or call us at (408) 766-2399.

We specialize in elementary education, serving students from Kindergarten through 5th grade (ages 5-11). Our curriculum and teaching methods are specifically designed for this age group, ensuring age-appropriate instruction that keeps young learners engaged and motivated.

No long-term commitment is required! We offer flexible options including pay-as-you-go sessions and optional package deals for those who want to save. You can start with just a few sessions to see if we're a good fit, and adjust your schedule as needed.

We offer comprehensive tutoring in all core elementary subjects including: Reading & Phonics, Writing & Grammar, Mathematics, Science, Social Studies, and Homework Help. We also provide specialized support for test preparation, study skills, and executive function coaching.

All sessions are 60 minutes long. One-on-one sessions provide completely personalized instruction with your child receiving the tutor's undivided attention. This format is ideal for students who need intensive support or have specific learning challenges. Small group sessions (2-5 students) offer peer learning opportunities and are more cost-effective while still providing personalized attention. Both formats are effective - the choice depends on your child's learning style and needs.

Yes! Many of our tutors have experience working with students with dyslexia, ADHD, and other learning differences. We use multi-sensory teaching methods and can coordinate with your child's IEP or 504 plan. During your consultation, please share any diagnoses or concerns so we can match you with the most appropriate tutor.

Most students benefit from 1-2 sessions per week. This frequency provides consistent support while allowing time for practice between sessions. However, we can adjust based on your child's needs - some students do well with weekly sessions for maintenance, while others benefit from more intensive support during challenging units or test preparation.

We require 24-hour notice for cancellations. Sessions cancelled with proper notice can be rescheduled at no charge. Last-minute cancellations (less than 24 hours) or no-shows are charged at the full session rate. We understand emergencies happen and handle these on a case-by-case basis.

Yes! Our summer programs help prevent learning loss and can give students a head start on the upcoming school year. We offer both enrichment programs for students who want to get ahead and support programs for those who need to reinforce skills from the previous year.

We offer sessions Monday through Friday from 3:00 PM to 7:00 PM, and Saturday from 9:00 AM to 4:00 PM. During school breaks and summer, we have expanded daytime hours. Online sessions may be available outside these hours by special arrangement.

Our in-person tutoring rates are: $65 for 1 student, $80 for 2 students ($40 per student), $90 for 3 students ($30 per student), $100 for 4 students ($25 per student), and $100 for 5 students ($20 per student). All materials and resources are included in the session price.

Yes! We believe every child deserves quality education regardless of financial circumstances. We offer sliding scale pricing based on need and flexible payment plans. Please contact us to discuss options - all inquiries are kept strictly confidential.

We accept all major credit cards, debit cards, ACH bank transfers, and checks. Payment is due at the time of service unless you're on a pre-approved payment plan. For packages, payment is required upfront to secure the discounted rate.

Our online sessions use Zoom with interactive whiteboards and screen sharing. Students can see their tutor, share their work, and collaborate in real-time. We provide technical support to ensure a smooth experience. Online sessions are just as effective as in-person and offer added convenience.

You'll need a computer or tablet with a camera and microphone, and a reliable internet connection. We recommend using a computer rather than a phone for the best experience. We'll send you easy setup instructions and can provide a tech check before your first session.

Research shows that online tutoring can be just as effective as in-person when done right. Our tutors are trained in online instruction techniques and use engaging digital tools. Many families actually prefer online for its convenience and flexibility. We're happy to discuss which format might work best for your child.

We conduct regular assessments and maintain detailed progress notes for each session. Parents receive weekly email updates and monthly progress reports showing skills mastered, areas of improvement, and next steps. We also schedule quarterly parent conferences to discuss progress in detail.

Most families notice increased confidence and engagement within the first 2-3 weeks. Academic improvements typically become evident within 4-6 weeks of regular sessions. However, every child is unique, and factors like session frequency and practice at home affect the timeline.

With your permission, we're happy to coordinate with your child's classroom teacher. This collaboration ensures our tutoring aligns with classroom goals and helps us better support your child's overall academic success.

The tutor-student relationship is crucial for success. If there isn't a good fit, we'll work with you to find a better match at no additional charge. We want every child to feel comfortable and excited about learning.